Terms of Use
This page sets out the terms and conditions that govern your use of Spellwin Casino. It describes the relationship between us and our users, explains key responsibilities for account holders, and summarises how promotions, payments and disputes are handled. By registering and using the platform you agree to comply with these rules and any specific terms that apply to individual services or offers.
Account responsibilities
We expect you to provide accurate personal information when registering and to keep your account details secure. You must not share your login credentials or allow others to access your account. We may require identity verification and supporting documents before enabling deposits or withdrawals; verification can take from 5 to 30 minutes in routine cases but may take longer where additional checks are needed. You are responsible for activity on your account and for any actions taken using your login.
Eligibility requirements
Only people who meet the eligibility criteria may open and use an account. You must be of legal gambling age and have the legal capacity to use our services. If local law prohibits you from gambling or using this platform you must not register or play. We may refuse registration or suspend accounts where a user is excluded, underage, or otherwise ineligible.
Acceptable platform use
Use the platform lawfully and in good faith. Prohibited conduct includes but is not limited to:
- fraud, money laundering, collusion or any attempt to manipulate games or betting markets;
- using multiple accounts to exploit bonuses or to circumvent limits;
- abusive, threatening or otherwise unlawful behaviour towards staff or other users;
- chargebacks or reversing payments without prior agreement from us.
We reserve the right to suspend or close accounts and to retain funds where we reasonably suspect prohibited activity.
General bonus and promotion rules
Promotions are subject to their specific terms and to these general rules. Each offer will state activation requirements, minimum deposit where applicable, wagering conditions and validity periods. Wagering contributions and maximum bet limits during a bonus period are set out in individual promotion terms. We may withhold or cancel bonuses and related winnings if we detect bonus abuse, fraud or breaches of promotion terms.
Deposits and withdrawals
Available payment methods, minimum deposits and withdrawal limits depend on the method used and the account status. Minimum deposit amounts apply to some offers, and withdrawals may be subject to verification checks. Typical withdrawal checks include identity, source of funds and payment method validation. We may apply limits per transaction, per day, per week and per month. Processing times vary by method; urgent or Faster Payments may be quicker while card or bank transfers can take longer.
Dispute resolution
If you have a dispute contact our support team so we can investigate. We aim to review and respond promptly and to resolve issues fairly. Where we cannot reach an agreed solution we will advise on further steps and, where appropriate, on independent dispute resolution options available in your jurisdiction.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be notified on the site or by account message. Continued use of the platform after notification constitutes acceptance of the revised terms. It is your responsibility to review the terms periodically.